CRM's Facts

How a simple CRM system helps you.

The right customer relationship management (CRM) system can supercharge your small business like nothing else. By intelligently storing and managing customer and prospect information, it can help your marketing team find new customers faster by boosting your lead volume. It can win you more customers by boosting your sales team’s ability to close deals. It can help your service team make more customers happy with intelligent help desk solutions.

A powerful, small business–oriented CRM solution does this all on one platform, keeping your business connected end to end with minimal IT involvement and setting you on the path to major growth. So when it comes to knowing the customer, everyone is on the same page.

 

 

Contact management

Contact management is an element of REPON. that sometimes goes by customer management software. This allows users to segment your contacts into groups to organize and better cater to them. With this REPON capability, you’ll be able to gather crucial customer data and bolster your marketing strategies when introducing new products. It also improves the personalization of all contacts with customers, making them feel important and catered to. This is a key factor in customer satisfaction.

 

Customer Opportunity Management

Quantifying the opportunities that your sales team has with customers is a relatively basic feature of REPON. This helps sales/marketing teams, improve efficiency and optimize your sales process.

 

Reports and Dashboards

Once relegated to business intelligence tools, reporting and dashboards have become top of REPON features. Users can view statistics in a highly visual, engaging perspective using customized reports and dashboards. They offer real-time data updates and a platform that can be accessed from various portals, improving ease of access for a variety of personnel. Management can use these reports to make data-driven decisions.

 

Workflow and Approvals

One of the ways in which your company will instantly increase its efficiency is by optimizing workflows. REPON can facilitate optimization by automating processes like data collection, data analysis, marketing campaigns and other tasks that were previously done manually. They also offer reporting and analytics to help users identify problem areas in order to improve them.

 

File Storage

In order to maximize the usefulness of data, it must be properly stored. One of CRM’s key features is a proprietary method of data storage so users can pull up the data in an efficient manner. REPON also offers safeguards to protect and backup this important data to prevent losses and security breaches.

 

Role-Based Views

For added security, you can restrict your employees’ access based on their role in the organization. Control what different users see within your REPON to prevent data leaks and security breaches. This allows you to manage your employees’ activity based on level and keeps your customers’ data safe.

 

Customization Options

We let you add an unlimited number of variants options, custom file uploads, dropdowns, text inputs, radio buttons, and checkbox options so you can offer personalized and custom products. Use option descriptions and placeholders to give instructions to your employees and clients to increase revenue.